Retail Operations
Course Code Level Duration Entry Qualification Employment Opportunities:
RET 103 First 180 hours 10th Pass

In this course the student will learn the following:

  • The Trend of Retail Industry
  • Basic Strategies of Retailing
  • Shop Design and Decorations
  • Human Resource Strategies in Retailing
  • Shop Service
  • Retail Customer Communication
  • Handling Customer Complaints
  • Retail Selling Principles
  • Handling Objections and Closing Techniques
Sales Person (Retail)
Senior Sales Person (Retail)